I have emailed you guys multiple times, but no one will return my email. I paid for a subscription on July 20th, and I have yet to get a magazine in the mail. I paid for print and digital. I only ordered this for my husband to get the actual magazine. I got a confirmation email. But I have not gotten a magazine yet. I have tried checking on it, but I can find zero information on the website, and no one will email me back.
Hi Casey, we appreciate your reaching out and your patience while waiting for our reply. We'll respond back to your email thread and resolve this as quickly as possible.
Like Casey above, I have emailed your customer service multiple times about a gift subscription problem, but no one will return my emails. I even called your 1-800-727-4653 number only to be told by the rep that she couldn't handle my gift subscription issue and could do nothing more than tell me to email you! I paid for a gift subscription for my son-in-law on October 8th. You immediately processed the $42 payment and sent me a confirmation email. To date, he has not received anything and I who is not the subscriber get multiple newsy emails from you. I'd like someone to contact me to correct this problem or refund my money. I'm surprised how a Conde Nast publication could have such poor customer service. jimheisler25@gmail.com.
I have the exact same problem as the people above - I have called and emailed so many times - no resolution - so frustrating - cannot get in touch with anyone to get this resolved
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I have emailed you guys multiple times, but no one will return my email. I paid for a subscription on July 20th, and I have yet to get a magazine in the mail. I paid for print and digital. I only ordered this for my husband to get the actual magazine. I got a confirmation email. But I have not gotten a magazine yet. I have tried checking on it, but I can find zero information on the website, and no one will email me back.
Hi Casey, we appreciate your reaching out and your patience while waiting for our reply. We'll respond back to your email thread and resolve this as quickly as possible.
Thank you!
Like Casey above, I have emailed your customer service multiple times about a gift subscription problem, but no one will return my emails. I even called your 1-800-727-4653 number only to be told by the rep that she couldn't handle my gift subscription issue and could do nothing more than tell me to email you! I paid for a gift subscription for my son-in-law on October 8th. You immediately processed the $42 payment and sent me a confirmation email. To date, he has not received anything and I who is not the subscriber get multiple newsy emails from you. I'd like someone to contact me to correct this problem or refund my money. I'm surprised how a Conde Nast publication could have such poor customer service. jimheisler25@gmail.com.
I have the exact same problem as the people above - I have called and emailed so many times - no resolution - so frustrating - cannot get in touch with anyone to get this resolved
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